Responsible gaming at 1win

Gambling at 1win is a form of entertainment and leisure. We strive to provide a safe gaming environment and encourage users to treat betting and casinos as a way to have fun, not as a source of income.

Basic principles of safe gaming

To keep gambling under control, we recommend following these rules:

• Set a budget. Determine the amount you are willing to spend without compromising your financial well-being, and never exceed it.
• Do not try to win back your losses. If you lose, do not increase your bets in the hope of quickly recouping your losses.
• Keep track of time. Take regular breaks and do not let gambling take up all your free time.
• Play with a clear head. Never place bets while intoxicated or under severe stress.

Protection of minors

Registration with 1win is only available to persons who have reached the age of majority (18 years). We apply strict measures to prevent minors from accessing the platform:

• Data verification. When registering and withdrawing funds, we may request confirmation of contact details and identification.
• Account monitoring. Accounts whose owners are under 18 years of age are subject to immediate blocking.

We recommend that parents use parental control software (such as Net Nanny or CyberSitter) to restrict their children’s access to gaming resources.

Self-control and help

If you feel that gaming is no longer just entertainment, pay attention to the following signs:

1. You spend more money on gaming than you can afford.
2. Gaming negatively affects your family relationships or work.
3. You feel irritated or anxious when you cannot place a bet.
4. You borrow money to continue gaming.

Self-exclusion and restrictions

You can restrict access to your account at any time. To activate self-exclusion mode or set limits, please contact our support service.

24/7 customer support

Our specialists are ready to help you with any questions related to the gaming process and responsible gaming at any time of the day.

• Online chat: available on the website and in the mobile app.
• Email: support@1win.social.
• Telegram bot: provides FAQs and immediate assistance.

VIP players are provided with the support of a personal manager who ensures an individual approach to issues of comfort and safety during gameplay.