Privacy Policy 1win India
This Privacy Policy describes how 1win collects, uses, and protects user information. We strive to ensure transparency in data processing for players from India and guarantee compliance with our obligations under Curacao license No. 8048/JAZ 2018-040.
Information Collection
We collect data that is necessary to provide gambling services and comply with KYC (Know Your Customer) procedures.
- Personal data: Name, date of birth, residential address, email address, phone number.
- Financial information: Transaction details, payment method details (UPI, Paytm, bank cards) used for deposits and withdrawals.
- Technical data: IP address, device type, operating system, location data, and cookies.
- Gaming activity: Betting history, winnings, game preferences, and visit logs.
Purposes of data use
We use your information to:
- Create and manage your gaming account.
- Process financial transactions and payments.
- Ensure security and prevent fraud (anti-fraud monitoring).
- Compliance with Indian anti-money laundering (AML) legislation.
- Providing personalized bonuses and marketing offers (with your consent).
Legal basis
In accordance with the Indian Information Technology Act, 2000 and SPDI (Sensitive Personal Data or Information) rules, we ensure:
- Consent: By registering, you give your explicit consent to the collection and processing of data.
- Purpose limitation: Data is used strictly for the purposes specified in this policy.
- Security: We use SSL encryption standards and data protection protocols to prevent unauthorized access.
Transfer of data to third parties
We do not sell your data. Transfer is only possible in the following cases:
- Service providers: Payment gateways in India for transaction processing.
- Game providers: To ensure the correct operation of slots and live casinos.
- Legal authorities: Upon official request from Indian regulators or law enforcement agencies within the framework of the law.
User rights
As a 1win user in India, you have the right to:
- Request access to your personal data.
- Request correction of incorrect information.
- Withdraw consent to data processing (this may result in account closure).
- Request the deletion of data (“right to be forgotten”) if this does not conflict with the requirements of the law on the storage of financial records.
Protection of minors
Our services are strictly intended for persons over the age of 18. We verify age and block the accounts of underage users.
Cookies
We use cookies to improve navigation and remember your preferences (e.g., language selection or odds display). You can disable them in your browser settings, but this may limit the functionality of the website.
Contacts and Grievance Officer
If you have any questions about your data or would like to file a complaint, please contact our support service:
- Live Chat: Available 24/7 on the website.